Technology Systems

Red River Regional Dispatch Center (RRRDC) uses many technologies which support the goal of prompt and efficient response of public safety personnel to the needs of the communities which we serve. The dispatch center utilizes extensive telephone, computer and radio communications networks within Cass County, ND and Clay County, MN. Other systems used include CAD (Computer Aided Dispatch) and MDC (Mobile Data Computers). RRRDC is a Phase II compliant E911 dispatch center.

These technologies support the day to day and emergency operations for law enforcement, fire, and EMS departments within our region.

Radio Systems

Red River Regional Dispatch Center (RRRDC) currently dispatches voice traffic via multiple VHF/UHF radio systems. All agencies within the region are in the process of upgrading radio infrastructure. These upgrades will not only enable compliance with the FCC narrow banding mandate, but will allow for greater interoperability capabilities between local, county, state and federal agencies. The fire and law enforcement radio systems will be conventional Project 25 (P25) compliant and operate within the VHF frequency band. Microwave radio networks will also be deployed, allowing for greater voice/data transport capacity throughout the region. The radio network upgrades will enhance safety for all first responder and public safety personnel as they serve the citizens in our region.

Mobile Data Computers (MDC)

Many public safety vehicles in the region have MDC capability. Typical MDC vehicular equipment consists of a ruggedized laptop and associated radio/modem. MDC’s enable field personnel to generate and receive data, which enables them to perform their duties more effectively. MDC’s are an extension of RRRDC’s Computer Aided Dispatch (CAD) system. Initiatives are underway to adopt technologies, which allow for greater data transport speeds than the 9600 baud offered by the current MDC system.