9-1-1 Education Program
Red River Regional Dispatch Center offers a 9-1-1 Education program to teach children about how to effectively call 9-1-1. This program also educates them about when it would be appropriate to call 9-1-1 and when they should call the non-emergent number.
RRRDC started the program in 2005 after some extensive research to see what kind of learning tools were available for kids. Our choice was a program called “9-1-1 for Kids” starring a puppet figure named Red E. Fox. This program is endorsed by all federal public safety communication organizations and is the nation's official education program teaching the proper use of 9-1-1. It originated in 1995 and has been used to teach over 2 million kids about 9-1-1. RRRDC has been to 20 different schools and given this presentation to over 3,000 kids. It has been well received by both the schools and the kids.
|The program is directed toward second graders.|
|Our focus is to educate them on the importance of knowing their address and phone number.|
|The children are taught what they can do to protect themselves until help arrives and what kind of information we may ask of them.|
|The average class lasts approximately 45 minutes.|
|The 9-1-1 Education class starts with the instructors introducing themselves and who they work for. The word “dispatch” and what it entails is explained to the children.|
|A 20 minute video is then played for them. They are told prior to watching the video that a trivia game will be played afterwards.|
|The video explains how to call 9-1-1, has a fun interactive quiz show, takes them to a dispatch center where they get to do a pretend 9-1-1 call and then shows them pictures of real life children who have had to call 9-1-1 for real emergencies.|
|Once the video is done we show and explain hand outs which are given to the teacher to distribute at a later time.|
|A 15 minute trivia game is then played to test their knowledge on the contents of the video. There is a list of short scenarios where they are asked if they should call 9-1-1 or not. Vital information is shared with the students during these questions.|
|Children also learn how to give helpful descriptions during an interactive exercise where a child is chosen from the class and described by their peers.|
|They are given 10-15 minutes for open discussion and questions they might have.|
|At the conclusion of class, each child is rewarded with a 9-1-1 pencil for becoming a newly inducted 9-1-1 Super Hero.|